CANCELLATION + NO-SHOW POLICY

  • Cancellations - You must cancel your class with at least 10 hours notice prior to class start time in order to return class to your account for future use. This is for all members, regardless of what type of package you have. Your reservation holds your spot.

  • If you have more than 2 late cancels within a 2 week period, you will be automatically charged $18 for one class. We understand these are uncertain times, and will try to accommodate when possible. However, our teachers are coming from off island many times, and lose compensation when there are cancellations. We love our teachers and the relationship they build with their students, and do not want to lose them!

    NO-SHOWS

  • Single Classes, Class Packages, Workshops: If you do not show up to class and do not cancel, or notify us two times within a 2 week period, your class will be deducted from your account.

  • Unlimited Memberships: If you do not show up to class and do not cancel, or notify us within a 2 week period you will be automatically charged $18 to your card on file.

    RETURN + REFUND POLICY

  • We do NOT offer refunds on any classes, workshops, memberships, apparel or merchandise.

  • We can hold your Membership or Class Pack if needed due to health or travel. You must notify us in writing, 7 days prior when possible.

    TRANSFERS

  • All Single Classes, Class Packages, Memberships, and Workshops are non-transferable.

  • All class credits must be used by the original purchasing client.

    MEMBERSHIPS

  • Contracts are billed on a monthly recurring basis.

  • Contracts have a 2-3 month minimum commitment (stated in purchase options).

  • To cancel your membership or skip a month, a 7-day notice is required. Email the studio to cancel or skip.

  • Memberships begin on date of purchase, but can be adjusted to the date in which you take your first class.

  • If you would like to adjust the start date, email info@Islandomnyc.com, or speak with the Front Desk Yogi in in studio.

    Yoga Mats & Equipment:

  • As of 2022 - Rentals: yoga mats are $2. This rental fee is waived if you have an unlimited membership or a 10 class pack.

  • Barre Mats will be included as part of the Class. We are trying to maintain the promotional prices for the New Year till Spring of 2022.

  • Please make sure to wipe down all equipment/mats in both studios. Let a teacher know if you are not able to.

  • We recommend bringing extra face masks as needed. Disposable masks are available at front desk.